The Customer Loyalty Myth
The suggestion that customers can be loyal is odd. Think about it for a moment; who are you really loyal towards? Your family, your friends, your colleagues? Loyalty exists for...
Willow the dog is teaching me a lot about psychology (honestly, we’re a lot more like dogs than we’d ever want to think).
But her food could smell better.
I’m beginning to understand how those petty ‘office rules’ about eating at your desk come into existence!
It’s worth noting, her productivity could be higher.
