Be honest, how many of you thought you would ever read that as a headline? As someone who has worked in and around what is generally known as “market research” for twenty years I was always slightly disappointed that I didn’t have a job that might be called upon dramatically. “Help!!! Is there a market researcher on the plane?” Is not a phrase I ever expected to hear. As a brief aside, I was once able to put my consumer behaviour skills to good use with strangers: I was taking a train with a friend and a number had been cancelled, resulting in the sorts of over-crowding that’s not permitted for the transportation of any other mammal. We’d failed to get on two trains and watched two passengers almost come to blows as one attempted to compress an over-crowded carriage. When the third train arrived we saw a tiny space, […]
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